We will endeavour to despatch your package within 24 hours although at peak times this may take slightly longer. Orders for RIFs may take 48 hours as we test and chronograph each rifle before shipping.
Please bear in mind the couriers delivery Monday to Friday between the hours of 8am and 6pm (0800 - 1800 hours) except for holidays. We do not directly control the couriers and we cannot obtain a specific delivery time from them. Delivery may be delayed by extreme weather and events and again is out of our control.
Cost of Delivery
The cost of delivery will be added to your order total. You can select your preferred method of delivery from the options displayed at the checkout. Please select the correct option for your country to ensure that your order is not delayed. We reserve the right to adjust shipping methods and costs but this is usually done in your favour and you will be informed by email.
In addition to this, if our courier cannot deliver goods to a premises and the goods are returned to LWA then the customer will be charged for the delivery back to LWA and then charged for a second delivery.
All deliveries must be checked by the receiver (customer) BEFORE signing for them. If the package is damaged in anyway either refuse to accept delivery or ask the delivery person to check the contents with you. You should only sign for the goods if you are satisfied. In any other circumstances, please sign the package receipt as "not checked". If a customer fails to follow this and a package is signed for as received in good condition. We may find it difficult (or impossible) to claim compensation in this case.
Where we ship
Standard UK shipping will be sent UPS (max 20kg) for heavy non RIF purchases we use Parcel Force (max 30kg). Delivery will be 24 hours from date of dispatch.
Royal Mail Tracked, items are insured but we can only deliver up to 1kg with this service. We cannot send Pyrotechnics or RIFs with this service. £5.99
Standard shipping 24 hour. (Max 30kg for non RIF purchases, 20kg max for RIF purchases.) £5.99.
UK mainland Saturday delivery is £23.50 and should be ordered before 1pm on a Friday.
Northern Ireland, Inverness, Highlands & Islands prices may vary.
Near EU Shipping (up to 20kg) £9.99 - Applies to Belguim, France, Germany, Ireland, Luxembourg, Netherlands
Far EU Shipping (up to 20kg) £25.00 - Applies to Andorra, Austria, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
European Islands Shipping (up to 20kg) - Applies to Cyprus, Gibraltar, Iceland, Malta
Rest of Europe Shipping (up to 20kg) - Applies to Albania, Belarus, Bosnia & Herzegovina, Canary Islands, Croatia, Faroe Islands, Greenland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russian Federation, San Marino, Serbia, Switzerland, Turkey, Ukraine
United Staes (up to 20kg) UPS - £29.99
In the unlikely event that your new purchase is faulty then please contact Land Warrior Airsoft immediately (info @ landwarriorairsoft.com) to discuss your problem. At our discretion, a replacement product will be dispatched to you, although this WILL NOT happen until the originally purchased goods are returned and are confirmed to be faulty by our engineers.
No refunds will be given on any product that has been damaged by neglegence, carelessness or misuse.
Unwanted products must be returned to us within 7 days and must be "AS NEW",un-opened, un-used and in the original, undamaged packaging missing no items from the packaging including the complimentary packet of BB's.
Refunds may incur a 10% restocking fee.
IF YOU HAVE ANY DOUBTS PLEASE CONTACT US IMMEDIATELY
OUR ENGINEERS ARE ALL TRAINED TO UNDERTAKE REPAIR AND REMEDIAL WORK. UNDER NO CIRCUMSTANCES SHOULD YOU ATTEMPT TO DISASSEMBLE ANY PRODUCTS PURCHASED FROM US YOURSELF -DOING SO WILL INVALIDATE YOUR WARRANTY.
PLEASE OBSERVE ANY ADVICE GIVEN AT THE TIME OF PURCHASE CONCERNING BATTERY TYPES AND POWER AS USING AN INCORRECT BATTERY IN YOUR NEW AEG WILL INVALIDATE YOUR WARRANTY.
It is the responsibility of the purchaser to ensure the legality of importation into their own country. Land Warrior Airsoft can not accept any responsibility whatsoever if the goods ordered are seized by Customs officials or airport authorities in ours or any other country. If goods are seized, destroyed, damaged through inspection or confiscated in any instance, we accept no responsibility and will offer no form of refund or credit. If the goods are returned to us by the seizing authority, we will refund your payment for the goods (not the shipping cost) less any fines or charges imposed by that authority for the handling and return of said goods. We will issue the refund only WHEN the goods are received and checked by ourselves.